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Game38 policy

Privacy and Usage Policy

This page explains how Game38 handles data related to the website, browser games, account features in the mobile game, advertisements and connected services.

Last updated: July 16, 2026

Contact

If you have a privacy question or would like to request account deletion, you can contact us at [email protected].

Scope

This policy applies to the game38.eu website, related games, Game38 mobile game account and progress features, and the advertising and technical services connected to them.

1. Data controller

The service is operated by Game38 / game38.eu. The official contact address is [email protected]. If your request concerns personal data, you can use this address to ask for information, correction or deletion.

2. What data may we process?

When you use the services, the following types of data may be created or processed:

  • technical data, such as IP address, device type, browser or operating system information, and log timestamps;
  • website usage data, such as opened pages, games, errors and performance information;
  • account-related data, such as username, login identifier, local or server-side game state;
  • gameplay data, such as scores, rank, inventory, credits, rewards, settings and statistics;
  • advertising-related technical identifiers when rewarded ads or other ad formats are used in the application;
  • information you provide when contacting us, such as your e-mail address and the content of your message.

3. Why do we process data?

  • to operate the website, games and account features;
  • to save game progress, leaderboards, inventory, rewards and settings;
  • to detect errors, prevent abuse and maintain service security;
  • to operate ads, rewarded ads and advertising measurement;
  • to handle user requests and support messages;
  • to comply with legal obligations where applicable.

4. Legal bases

The legal basis for processing depends on the specific situation. It may include performance of the service, legitimate interest, consent or a legal obligation. For ads and certain third-party measurement technologies, consent or the privacy settings of the relevant platform may also apply.

5. Cookies, local storage and on-device data

The Game38 website and games may use cookies, local storage, PlayerPrefs-style storage or other on-device storage methods. These may help preserve settings, volume, game progress, rewards or login state.

Cookies and local storage can usually be managed or deleted in your browser or device settings. Some game features may not work properly if all storage options are disabled.

6. Ads and third-party services

Game38 may provide ad-supported services. In that case, advertising platforms, analytics providers and other technical service providers may take part in operating the service. In the mobile game, this may include rewarded ads, interstitial ads or other ad formats.

Third-party providers have their own privacy rules. The domain may also publish ads.txt and app-ads.txt files to support advertising verification.

7. Account, logout and deletion

If the game uses account features, account-related data may be necessary to provide the gameplay experience. This may include username, progress, inventory, statistics, credits or rewards.

Account deletion

If account deletion is available in the game, using it may delete gameplay data connected to the account. Deletion may be permanent, and progress, inventory or statistics may not always be recoverable.

8. Children's privacy

Game38 offers child-friendly game pages and simple game experiences. We do not aim to collect unnecessary personal data from children. If you are a parent or guardian and believe that a child has provided personal data without permission, please contact us at [email protected].

9. Data retention and security

We process data only for as long as it is needed for operating the service, managing accounts, troubleshooting, security or legal obligations. Persistent account data may remain while the account exists, technical logs are usually kept for a shorter period, and support messages are kept for as long as needed to handle the request.

We use reasonable technical and organisational measures to protect data, but no internet-based service can be guaranteed to be completely risk-free.

10. Your rights

Under applicable data protection rules, you may request access to your personal data, correction, deletion, restriction of processing, or object to certain processing activities. Where processing is based on consent, you may also withdraw that consent.

You can send your request to [email protected]. If you believe the processing is not appropriate, you may also contact the competent data protection authority.

11. Short usage terms

  • Game38 games and pages are provided for personal, non-commercial use.
  • You must not intentionally disrupt the service, automate abuse or harm other users.
  • Games and content availability may change, and some features may be modified temporarily or permanently.
  • External games, ads or embedded content may also be governed by the relevant third-party provider.

12. Changes to this policy

Game38 may update this policy when the services, technical operation or legal environment changes. The current version will always be available on this page.

Important note

This is a general, easy-to-read policy page based on Game38's current operation. If the service expands significantly, for example with a new payment system, community features or dedicated child account management, this policy should be reviewed and updated.